Product or Service Quality

I initially only ordered one bottle which they never shipped. After calling to check on the status they agreed to reship it.

I confirmed my address. I did receive the bottle in the mail and started my free trial. Shortly after I get a bill for $169.65! They say they've sent three bottles out to my address.

First of all I had told them no way did I want three bottles. Secondly, I didn't receive the shipment. They said it would be investigated and would call me back. Eventually I received the call only to have them tell me it was my fault that I gave them the wrong address.

I know I did not because why did I receive the first shipment? Anyhow they refused to work with me or refund my money.

Product or Service Mentioned: Purity Products Free Trial.

Reason of review: Problem with delivery.

Monetary Loss: $170.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Apr 01.
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