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Purity Products - Wrong product shipped due to out of stock

I ordered perfect multi super essentials and was shipped perfect multi because they are out of stock, most companies put you on back order I had wanted the product due to the eye benefits,and I'm not willing to have the wrong product shipped to me on automatic ship every month!!!
2.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1307461
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I have had tremendous success with this product. For 6 weeks I have been constipated with IBS-C. I was in tremendous pain and saw many gastro doctors. No matter what they gave me, it did not work. I mix this product with Metamusil, Miralax and OJC. My pain is 90% gone...
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4.3
I liked
  • Already did
#1304337
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Contacted "Purity Products" 3 times to cancel ALL orders pending and the proceeded to withdraw almost $160.00 from my checking account without any refunds. I contacted them in less than 60 days from original order. What a scam. I have requested a refund and was rudely...
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Anonymous
susan b

Thanks - I'm going to steer clear of them

#1299107
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I initially only ordered one bottle which they never shipped. After calling to check on the status they agreed to reship it. I confirmed my address. I did receive the bottle in the mail and started my free trial. Shortly after I get a bill for $169.65! They say they've...
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1.0
#1223799
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I’ve only just started them. I’m wondering if their claims are true. And who are their doctors?
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Anonymous
Anonymous

Thanks Everyone for your time and truthfulness. Have a blessed day!

Anonymous
Dennis

There claims are not but I'm living proof. Stool increased to size of 1/2 dollar. Feel full all morning long with no breakfast. Full of energy. Great stuff. When a doctorClaim...

#1202770
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Purity Products - Positive Experience

I ordered and received the Artro and B-12 Berry Melt. We like them and they are working as claimed for us.
3.3
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1201364
Reply to reviews
At least after my complaint on PC they listed a direct number to speak to a live person. So far it has not been resolved but waiting on a confirmation of non delivery which was cancelled but purity disputed. Purity disputed with Bank of America and they charge my...
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ppresponse
ppresponse

Dear Sir/Madam, we are sorry to hear you are continuing to have an unsatisfactory experience with Purity Products. We would appreciate the opportunity review the status of you...

1.0
#1192461
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Purity Products - Dirty on the piping of the purity sachet

I want someone to get back to me ASAP as I have complaint on this stupid website and no one has come back to me I put yourselves on hellopeter as well. I want a buyer or someone from the highest quarters to contact me regarding my complaint about your baby food my child nearly ate dirty if I hadn’t check the piping of the purity sachet I emailed as well and no one seems to reply !
1.0
Details
Product or Service Quality
#1183995
Reply to reviews
I set up an auto ship with Purity Products last June. The first shipment or two, were fine, then we decided we wanted to cancel. The first time I went to my auto ship, I was irritated that I couldn't cancel on line and had to call during business hours. Interesting I...
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ppresponse
ppresponse

Dear Kbloss, we appreciate the feedback and were sorry to hear you have had such an unsatisfactory experience with Purity Products. We would like to review your transactions ...

2.2
I liked
  • Product offerings
  • Liquid and dissolving options
  • Person on phone seemed like they were just doing their job
I didn't like
  • Website does not allow auto ship cancel
  • When you call they will not cancel but try to keep selling
  • Phone does not resolve issue
#1177267
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Tried an omega product, wasn't what I wanted and did not work, called to cancel and there is not place to call and no customer service rep to talk with. Called and left message to call, no call back. Called again and left message for call back. The 15 day cancel trial...
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ppresponse
ppresponse

Dear Sir/Madam, we are sorry to hear you have had an unsatisfactory experience with Purity Products. All our free bottle trials come with the offer summary as well as the cu...

1.0
I didn't like
  • Call center is purely a waste of time
#1171356
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