Reply by Purity Products

Not resolved
We are sorry you had this experience. There must have been a misunderstanding. We want to get to the bottom of it. We want to make sure this issue was resolved, but unfortunately we don't have your contact information. If this issue is still not resolved, please call our Customer Care Manager, Joel Joseph, at 1-888-769-7873

Here's what they do.

You sign up for the free product shipment and they give you a date that they say they will bill you for the next order, should you decide not to cancel. In my case I cancelled. They promptly charged my card when I cancelled and sent the stuff anyhow.

Despite admitting they billed me after I cancelled, they insisted I was responsible for the return postage. Now three weeks have gone by and they are playing games about whether or not they received the return. I'm still fighting for my refund.

This is not a health company. This is a marketing company. Unfortunately they are unethical in the way they treat customers. STAY AWAY!

Review about: Purity Products Customer Care.

Monetary Loss: $130.

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