Purity Products
Reviews and Complaints
Purity Products (bait and switch) price ad and keep charging card after closing acct.
Puriy products uses a (bait and switch) price advertisement to sell their product. I didn't realize how they were scamming me until I got my credit card statement!
They also keep sending me there product, after I angrily paid Purity Products and cancelled my account! Purity Products keep sending me product and charging my credit card. They remind me of some of the people in the country with the stink bug problem; that you can't exterminate! My credit card company is going after Purity Products presently.
I now have Purity Products Cal-Advantage; which they sent to my old address and charged my credit card again. It's easy to see now, why some people go postal on some businesses!
Scam Alert
This company is pathetic... preys on shut-ins and the vulnerable.... and guess I was one of them. Listening to the talk show sounded too good to be true and you know how that is answered !!!
I was shipped a bottle and told to try it for 15 days and take 3 a day (how convenient) so that would be the 90 pills and as soon as THEY calculate your 15 days, rest assured you will be billed..... I have only had this for a week and asked my Dr. (Cartiologist) he said this is a waste of money and a scam also.
I called this morning to cancell and I am not lying.... it took 10 minutes to get them to understand I want to cancel BEFORE my credit card it hit and they send me another shipment, they try very hard to talk you into a delayed shipment and honestly didn't understand the word NO until I began to raise my voice.
This happened to me once before from another company many years ago and the same thing.... but they charged me for I didn't call until the last day... Buy you vitamins @ Rite Aid or any pharmacy or get a script from your Doctor who will tell you to eat right..... and you won't need them. the only vitamin that is FDA and Doctor approved is Vitamin D. Hope this helps just one of you from being scammed..... I will contact the Attorney General if I see they charged me.
This company charged me for unordered product
Purity Products is offering a "free trial" of their CO Q 10 PLUS Resveritrol over the Radio. I ordered a free bottle to see if I wanted to use it, but, as well as debiting me for the $4.95 shipping and handling fee they also debited me $39.95 for my first order even though I had not ordered it yet!
I tried calling their order line but I could not get an answer, then I tried thir Customer Service E-mail ony to recieve a message that they were not accepting e-mails. Yeah, I'm definitely "Pissed"!
Purity products and complaing.. why ?
first off im online trying to get someones real thoughts on how it affected them. all ive heard is whinning of babies of who are playing why me why me.
plz.. so if anyone has any thing real to say. plz do .. no ones dissing the pill, nor is anyone saying im bleeding from it.
just i was dumb now im screwed.. the end. as for me i drive a truck for a liveing and there ha joint pill has really blown my mind. so just looking for hope its not just me feeling this.
went from pain to forgetting it was even there.
i end up stopping for a week and i start feeling back pain like it was new. only to relize it was there before i started taking the ha formula. either way until i hear a real non .. i got screwed opinon.
enjoy ur spamming scamming spray, waste of breath and everyones waste of time and life, .. thx anon
Scam
I ordered a free sample from a gospel radio station. After I received my sample I called to cancel.
But was harged 164.00. Then six months later I was charged another 164.00. This company is definately not customer friendly. When ordering you get a live operator.
When trying to cancel you get a recording and voice mail. I don't understand why radio stations allow this scam to continue.
The supplements they send don't do what they claim. I am going to report them to the BBB and complain to my CC company to not allow them to make any more charges
Recurring orders
I was very interested in trying this product, I decided to look it up online before buying the product over the 1-800 number, when I Googled it I was amazed by how many negative reviews I saw. I don't think I came across any negativity in reference to the quality of the product itself, it was all based towards the recurring orders and people not being able to actually stop the orders or getting refunds for unwanted product.
My question to Purity is: if this product is all that you're building it up to be, then why are you marketing it in this fashion? If the product is all that you say it is then it should sell itself, without you "stuffing" it down everyone's throat.
So I called the 1-800 number and tried to talk to the sales representative, and I could not get her to say "recurring orders - and charges" she kept saying "if you're satisfied", "if you're satisfied" so after a brief conversation with her, I told her that I would not be ordering the product because they were playing WORD games. Loose the marketing scam *** Purity and you might have gotten my order today.
Purity Products sent unwanted vitamins and charged my mastercard
I ordered some vitamins from PURITY PRODUCTS that was promoted by a local radio station (980 in Vancouver) I was advised I DID NOT have to take any remaining orders, just have to advise them that I did not want any further orders. I advised them and STILL received 2 orders (which I refused) I have almost $200 on my mastercard which they advise will be credited- who knows when??
I will be paying the taxes and shipping- it is not a 100% refund.
This company is BAD NEWS!! I do not recommend this company and have also advised 980 in Vancouver the same
Caved into left wing and dropped advertising on Glenn Beck
I was going to place a large order with Purity Products until they decided to cave in to the left wing media and drop their advertising program with Glenn Beck. Fox news and Glenn Beck are the only ones who speak the truth in this country! Shame on them!! They let themselves be influenced by this administration that wants to control EVERYTHING! Now you are letting them tell you where to advertise and how to run your business, destroying what made this country great CAPITALISM!
I ordered my original vitamins from advertising that I heard during the Glenn Beck or the Rush Limbaugh show, so if you are so afraid to hear the truth the I won't buy from them. When this country ends up with Sharia law, then maybe you'll be happy with your country!!
SHAME ON YOU! WAKE UP AND SEE WHAT'S HAPPENING TO OUR BELOVED COUNTRY. We are being destroyed and you are helping the enemy!
The thief is you.
I'm thinking this is more a scam on the consumer's part. From what I read, you were told about recieving more if you don't cancel.
You can pretend like you didn't hear that part but it's all recorded. Who is really running the scam here? You knew exactly what was going on. Those that are claiming they never ordered it are just flat out liars.
Why would a credit card thief have the product sent to you in your name? Just a bunch of bitter seniors trying to get a free ride by playing dumb.
Where is my $164.70
I listened to a radio offer stating I would only pay $5.00 which was a shipping fee. I was later charged $164.70.
I called and quickly shipped the box back. All I have received is an automated response message. No one is taking me serious but I am. I do not have Purity Products and I want my money back!
I was more than suspicious once I called and the person on the line would not take no for an answer.
He continued to insist I accept some kind of offer. No means no and I felt disrespected by his pressuring me.
Don't give Purity Products your credit card
Here's what they do.
You sign up for the free product shipment and they give you a date that they say they will bill you for the next order, should you decide not to cancel. In my case I cancelled. They promptly charged my card when I cancelled and sent the stuff anyhow.
Despite admitting they billed me after I cancelled, they insisted I was responsible for the return postage. Now three weeks have gone by and they are playing games about whether or not they received the return. I'm still fighting for my refund.
This is not a health company. This is a marketing company. Unfortunately they are unethical in the way they treat customers. STAY AWAY!
Purity Products is One of the Best
The following statements have not been evaluated by the Food and Drug Administration. My opinions are not intended to diagnose, treat, cure, or prevent any disease. In fact, my opinions are not intended to assist anyone in any regard - make certain to conduct a careful study of every fact known to mankind prior to reading this post...
I've been using supplements from Purity Products for approximately 16 years and I believe they're one of the best out there. I have been a student of biochemistry longer than Purity Products has been in existence, so I'm more than a little bit familiar with what works and what don't. In my experience, most people are too lazy to study for themselves, so they place all their hopes in Medical Doctors - some of whom have forgotten most everything they learned in medical school (except perhaps Business classes). In fact, I once asked (I already the answer) a Medical Oncologist the source of his CE Credits and he said, "the pharmaceutical companies" - a shocker there!
As with any experience in human affairs, there are mistakes made. I have never heard of a legitimate complaint against Purity Products. When they make mistakes, I hear they always make it right! And for anyone who may be deluded by false assumptions - like one I saw making ill-advised comments to another post - no I don't work for Purity Products. I just believe in telling the truth...
Purity Products Dan Levine
These people are the worst! after receiving my 2nd order of vitamins the billed seamed too much 280.00 dollar, so I called them up & ask them if I was overcharged, they said no.I told them that I would pay for this shipment but not to send me anymore products,after being on hold for another 20 min.
they said they would cancel my account,i ask for & got a cancellation number, well I just received another shipment yesterday with another bill deducted from my credit card.
This is unauthorized use of a credit card. they should put injill
Purity Products Dan Levin CEO
After receiving my 2nd order of vitamins,& being billed what I thought was way to much,I called the company & told them that I would pay them for what I just received but not to send me anymore vitamins, after being on hold for along time I finally got a cancellation number. Well yesterday I received another order & money charged to my credit card.These people are the wors! They will spend millions on radio advertisement, telling you how honest and trustworthy they are,but they will go like a thief in the night into credit card and steel money.
Purity Products steal your money
I hate this company. What a bunch of bull.
They are rude and they were wondering why I am so pissed off. Can you imagine? What a rip off.They charged my credit card $164.70 because I didn't cancel within 15 days of the trial offer. It is day 18 and I still never received the trial offer.
What a scam.... Now, I have to wait for my money to be returned to me.
I have to wait for this oreder I never wanted or agreed to, then send back and then hope I get my money. Errrr
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I’d like to start by apologizing for your frustration. I would also like to provide you with contact information for our Customer Care Management Team. They are eager to resolve this issue for you. The Toll Free # is 1-888-769-7873 Ext. 5023 Joel Joseph, who is our Customer Care Coordinator. We work very hard to accurately present our promotions, fully detailing the benefits of the product as well as the specials. We also record all phone calls and so we can go back to make certain that the offer was accurately explained. We are extremely confident in the quality and efficacy of our products and would not want any customer to miss out on the opportunity to try a free bottle. You are never obligated to receive future orders. Purity Products has been in business for over 17 years. We are a leader in the industry and we maintain an A+ Rating with the Better Business Bureau due to our Strong Commitment to Customer Service and because we quickly resolve any customer issues.
We respectfully ask that you please contact us again and we will make certain that this issue is resolved to your complete satisfaction.
Thank you in advance.
Sincerely,
Lori Michel
Quality Control Manager