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On December 29, 2016, I talked with a Customer Service Rep because they had charged my account for a "free" product that I would pay shipping only. Well... you guessed it, they were trying to charge me for 3 months of product that I didn't request. The Rep told me they...
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Anonymous
Pissed off Patty 1

Purity Products:same thing happened to my mom who is 76yrs old called for the sample we knew about the 4.95 for shipping and handling but two weeks later she was charged 169.9...

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Dear ed.arnold, We are very sorry to hear you have had an unsatisfactory experience with Purity Products. Our Quality Assurance Review of this transaction shows the offer wa...

1.0
I didn't like
  • Customer service doesnt listen and hangs up
  • Said they wouldnt charge again - then did
  • No integrity wrongly took my money
#1035288
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I'm very dissapointed and upset with the company (Purity products) as I was a customer for approximately one year and when I attempted to stop service the automatic withdrawal ha taken place already, the amount was a substantial amount. I attempted to have my money...
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Anonymous
sue ford

just cancel your card get another one then they cant charge you.

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Dear Sir or Madam, we are sorry to hear you are experiencing trouble with your refund.We would like to look into this for you but we will need your contact/account information...

2.2
#1031728
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I heard radio ad...it was so unbelievable, i have no idea why i called in. Then the order taker explained the catch of more bottles to come automatically. I was apprehensive but had been on a spending spree and said wth. I ordered the H A Joint. Then totally forgot i...
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5.0
#1014208
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Purity Products Free Trial Review

Purity Products
#1023093
You sent me free product. Putting me on auto sending me more product that i NEVER authorized. I want my money back. I reported to my bank. This is fraud.
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Purity Products Ha Joint Formula Supplement Review

Purity Products
#1005369
1.0
Product did not work . After product didnt work sent it back and they still will not give my money back. Customer service hours to cancel membership open only limited hours and not convenient for any working individual with long wait times. After they said they would give money back they changed there minds. So sent back product and they get to keep money and product, I get nothing? ??
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Short Review for February 07, 2017, Pc_exchange_policy

Purity Products
#1004554
1.1
I ordered the product, used it for two weeks, called and cancelled with a company representative. They tried for the next two months to charge my credit card. I emailed them repeatedly to cancel my order. Finally, three months later, new product showed up. I don't want their lousy product! All I want is a full refund and a cancelation of my account. They suck!
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Short Review for December 21, 2016, Plc_other

Purity Products
#977290
I was happy to see that they refunded my money, after I had cancelled! Shipping costs as well!
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They have no,integrity,they took almost$300 dollars off of my debit card,i ordered nothing ,i recieved nothing!they just robbed me!i've begged,cried ,pleaded for the return of my money!it has been8months of a living ***.this whole episode has made me quite ill.i'm a...
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Anonymous
anonymous

Consumer Complaints or the Better Business Bureau online.

Anonymous
Debbie

I paid shipping for one order for $6.95 they turned around and put me on a reoccurring and I just got charged $158 I've already contacted my bank because of course they're hav...

#1006866
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Called to cancel the Everstrong product. The customer service representative was rude and argumentative. The automated system you encounter before you reach a human being hangs up on you making it difficult to reach a person. After many attempts and remaining on hold I...
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We are sorry to hear you had this experience. We would love the opportunity to take care of this issue for you. Unfortunately, we do not have enough information from your post...

I attempted to cancel an order with purity products and a fast talking agent did not cancel order but instead sent out product and charged to my debit account. He fully understood my wishes and completely ignored what I wanted. I believe that company takes advantage of...
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We are sorry to hear you had this experience. We would love the opportunity to take care of this issue for you. Unfortunately, we do not have enough information from your post...

Anonymous
Anonymous

Soglad isaw these comments. Was going to purchase a lot for my sisters and men will stick with puritans pride, great product and great price. Funny how they tried to copy this...

1.0
#992660
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First off, I tried to cancel the auto ship online, using te Purity products website. It wouldn't let me and it told me to call customer service. I did and speaking to the person on the other end, told me, I was removed from the automated system (In September 2016)....
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We are sorry to hear you had this experience. We would love the opportunity to take care of this issue for you. Unfortunately, we do not have enough information from your post...

Anonymous
Anonymous

Product made me ill. Threw both bottles away vit d and fish oil and called and cancelled. I'm hesitant to have even placed my order now that I'm reading these posts... that th...

I have used their products forever 10 years & have never dealt with a finer company! HA Joint Formula comes in a capsule form! I heard over the radio, a consumer gave some of the powder in the capsule to their dog who was having problems walking & within 30 minutes,...
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Anonymous
Anonymous

You're clearly a shill for the company. How pathetic.

Im not happy I did not sign up I canceled and they took my money I am going to get a lawyer to sue them.
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Dear Sir/Madam, we appreciate your feed back and are to hear you had this experience. We would like to look into this matter but would need more information. Please contact u...

1.0
#977079
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As a senior health and exercise physiology major I will never use these products especially "everstrong". It is sad that they use fake scientific claims to trick old people into believing they can actually build muscle, and improve memory or fly or whatever else....
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Anonymous
Anonymous

Werent you Rhodes Scholars saying the same thing about fish oil at one time? Now doctors are writing scripts since there is money to be made.

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We’re sorry you feel this way. We pride ourselves on product integrity and innovation. There are many well respected and publicized studies that support the claims we make. We...

I didn't like
  • False health claims
#966405
Reply to reviews