Purity Products

Thank you very much for your positive comments. We appreciate you taking the time to share your experiences with us.

We’ve resolved this to the full satisfaction of customer (#101023306). While we understand that the return policy was fully explained and understood, we value customer satisfacti...

We are very sorry you had this experience. We want to get to the bottom of it, but unfortunately we don't have your contact information. We record each and every call and would lik...

We are sorry you feel that way. We have been in business for over 18 years and have more than two million customers and are still growing because of our commitment to excellent cus...

Thank you for the feedback. We are glad to hear you like our products and that our customer care specialists treated you kindly.

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize for your frustration. Please know that if a package was shipped...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. Without seeing your account we can only take a good guess at what might have...

We are sorry you feel that way. We have been in business for over 18 years and have more than two million customers and are still growing because of our commitment to excellent cus...

We want to get this shipping issue fixed, but unfortunately we don't have your contact information. If this issue is still outstanding, please call our Customer Care Manager, Joel ...

Thank you very much for your positive comments. We are thrilled to hear the issue was resolved to your full satisfaction.

We are sorry you had this experience. There must have been a misunderstanding. We want to get to the bottom of it. We want to make sure this issue was resolved, but unfortunately w...

We want to make sure this issue was resolved completely, but unfortunately we don't have your contact information. We are never happy to hear that one of our customers had a bad ex...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize that you received an order you were not anticipating. We wish w...

We are sorry you had this experience. There must have been a misunderstanding. We want to get to the bottom of it. We want to make sure this issue was resolved, but unfortunately w...

According to our records for customer #100876600, this issue has been fully resolved. If there is any outstanding issue, please call our Customer Care Manager, Joel Joseph, at 1-88...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize that you received a shipment of product after you cancelled you...

We are very sorry you had this experience. There must have been a misunderstanding or mistake. We want to get to the bottom of it. We want to make sure this issue was resolved, but...

We are very sorry to hear that you experienced a side effect when using our fish oil. Fish oil is not a ‘food’ but rather it is a dietary supplement that contains concentrated,...

We are very sorry you had this experience. We want to get to the bottom of it. We want to make sure this issue is fully resolved, but unfortunately we don't have your contact infor...

We want to make sure this issue is fully resolved, but unfortunately we don't have your contact information. It is difficult to provide an accurate explanation without being able t...

We apologize that you feel our free bottle promotion was misleading. We assure you this was not our intention. While the product you received is a full one month supply, we do reco...

We tried to contact you by e-mail to make sure you got our explanation, but you haven't confirmed. To summarize, omega 3 fish oil is available in two forms, triglyceride or ethyl e...

We want to make sure this issue was resolved completely, but unfortunately we don't have your contact information. We apologize if you feel the customer care specialist was insensi...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. There must have been some sort of mistake or miscommunication. All Customer ...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We are very sorry to hear that you received a product you didn’t want and ...

Thank you very much for your positive comments and your insights. They are appreciated.

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize for your frustration. If you were told by a customer care speci...

We want to make sure this issue is fully resolved, but unfortunately we don't have your contact information. In reading your post it is apparent that you had a very frustrating exp...

According to our records for customer # 100497058 and #88355 (2 accounts in our database that caused this duplication error), this issue has been fully resolved. If there is any ou...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize for any error you incurred on your account and for any inconven...