Purity Products

Hi Holly, We have reached out to you by phone and e-mail. Please let us know if anything is left outstanding. If anything is, please call our Customer Care Manager, Joel Jose...

We tried to reach out to you using the e-mail address you provided. We can’t locate an account matching the e-mail address you provided. We are sorry you feel that way about us....

We tried to reach out to you using the e-mail address you provided. We can’t locate an account matching the e-mail address you provided. We haven’t heard back from you. Please ...

Mario, we apologize for the experience. We are reviewing the calls to evaluate the conduct of the representatives you were in contact with. We are trying to reach out to you to...

Hi Joan, We tried to reach out to you using the e-mail address you provided. We can’t locate an account matching your name or your e-mail address. Please get back to us and we ...

In response to this posting, a customer care representative was in touch with you on 4/13/12. Although you agreed to delay (not cancel) shipments at the time, we have credited you ...

Hi Lisa, We are very sorry you had that experience. We take your feedback seriously and will try to button up our processes. We checked your account and it looks like there is...

Hi Naniwea, Our customer care specialists have been in contact with you and have shipped you the products. For reference, your account number is 100889046 and the order number is...

Thank you very much for your positive comments. We appreciate you taking the time to share your experiences with us.

We’ve resolved this to the full satisfaction of customer (#101023306). While we understand that the return policy was fully explained and understood, we value customer satisfacti...

We are very sorry you had this experience. We want to get to the bottom of it, but unfortunately we don't have your contact information. We record each and every call and would lik...

We are sorry you feel that way. We have been in business for over 18 years and have more than two million customers and are still growing because of our commitment to excellent cus...

Thank you for the feedback. We are glad to hear you like our products and that our customer care specialists treated you kindly.

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize for your frustration. Please know that if a package was shipped...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. Without seeing your account we can only take a good guess at what might have...

We are sorry you feel that way. We have been in business for over 18 years and have more than two million customers and are still growing because of our commitment to excellent cus...

We want to get this shipping issue fixed, but unfortunately we don't have your contact information. If this issue is still outstanding, please call our Customer Care Manager, Joel ...

Thank you very much for your positive comments. We are thrilled to hear the issue was resolved to your full satisfaction.

We are sorry you had this experience. There must have been a misunderstanding. We want to get to the bottom of it. We want to make sure this issue was resolved, but unfortunately w...

We want to make sure this issue was resolved completely, but unfortunately we don't have your contact information. We are never happy to hear that one of our customers had a bad ex...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize that you received an order you were not anticipating. We wish w...

We are sorry you had this experience. There must have been a misunderstanding. We want to get to the bottom of it. We want to make sure this issue was resolved, but unfortunately w...

According to our records for customer #100876600, this issue has been fully resolved. If there is any outstanding issue, please call our Customer Care Manager, Joel Joseph, at 1-88...

We want to make sure this issue was resolved, but unfortunately we don't have your contact information. We apologize that you received a shipment of product after you cancelled you...

We are very sorry you had this experience. There must have been a misunderstanding or mistake. We want to get to the bottom of it. We want to make sure this issue was resolved, but...

We are very sorry to hear that you experienced a side effect when using our fish oil. Fish oil is not a ‘food’ but rather it is a dietary supplement that contains concentrated,...

We are very sorry you had this experience. We want to get to the bottom of it. We want to make sure this issue is fully resolved, but unfortunately we don't have your contact infor...

We want to make sure this issue is fully resolved, but unfortunately we don't have your contact information. It is difficult to provide an accurate explanation without being able t...

We apologize that you feel our free bottle promotion was misleading. We assure you this was not our intention. While the product you received is a full one month supply, we do reco...

We tried to contact you by e-mail to make sure you got our explanation, but you haven't confirmed. To summarize, omega 3 fish oil is available in two forms, triglyceride or ethyl e...